Troubleshooting
      Back to home
      1. Help Center
      2. SiteConnect Mobile App
      3. Troubleshooting

      How to sign into Site via QR Codes (reskin)

      Here you will learn how to sign into a Site with the new & improved SiteConnect Mobile App using QR Codes

      Index:

       

       

      Signing In

       

      Step 1:

      If you are on a Site and need to sign in using QR codes, then you can scan in simply by logging  into the mobile app and clicking the Scan QR button at the bottom of every screen in the app.

       

      Scan QR mobile app

       

      This will bring up a camera view where you can point at the SiteConnect QR code on Site to scan this in.

       

      If you are having issues with scanning QR codes, make sure you have also granted the SiteConnect app with the relevant permissions to use your camera. 

      Also please note if the dot next to the Scan QR button is Green, then this means you are already signed into a Site or a Project.

       

      Step 2:

      Once scanned this will then bring up the On Site Hazard Acknowledgement which must be completed in order to sign in. Scroll through the hazards down the bottom, then click the Tap to Complete Sign In prompt to complete your Sign in.

       

      Hazard ancol

       

      You may also need to complete a question on whether or not you have Covid Symptoms. This is determined by your account administrators

       

      This will being you to the main Onsite screen where you can access the on screen options (Toolbox Talks, Hazards, Site Documents etc.)

       

      Head office

       

      You can additionally also click the Noticeboard to see any additional noticeboard messages that have been set up by your Account administrator for this site.

       

       

      Signing out

       

      To sign out of a Site using QR codes, you just need to scan the same QR code again upon leaving site and this will sign you out of that Site.

       

      If you have forgotten to scan out again, then you can also go to your onsite screen and sign out by clicking the orange Sign Out of Project/Site button.

       

      If your device screen is smaller than usual you may not see this button initially. To access the button, swipe down with your finger above the blue box and this should appear for you as well as the Emergency Evacuation Plan button

       

      Sign out of project button

       

      You can also manually sign out by clicking the Gear on the upper left hand side of your Home page, then clicking Sign Out of Sites. Then just click the specific Site in this menu to sign out manually.

       

      Signing out of all sites

       

      Please note: When you use the SiteConnect mobile app to sign into a site by scanning a QR code, you will be signed out of all other sites. Only GPS sign-ins will sign you into multiple sites, especially if they have overlapping geofences.

       

      If you need any further help or have any questions please contact the support team by email siteconnectsupport@lucidity.io or Ph: 0800 748 763