Learn how to change your username and password in the SiteConnect Web Portal
Index:
Please watch the following video on how to update your login information via the web portal version of SiteConnect:
Updating Username & Password in the Web Portal (1:37)
Please also scroll down this article for further information...
How to change your username
Go to the Profile button on the right-hand side of the black box at the top of the page
Then click on Change Login Credentials
Delete your current username and then enter your new username
Enter your current password. The Update Login Credentials tab will change from grey to orange. Click on this and your username will be updated.
If you select a username that is already being used then you will be prompt to chose a different username. Follow the same process above to enter a different username
How to change your password
Enter your current password
Then enter your new password in both the New Password and New Password Confirmation fields. Once you have done this the Update Login Credentials button will turn from grey to orange. Click on this and you are done!
If you need any further help or have any questions please contact the support team by email siteconnectsupport@lucidity.io or Ph: 0800 748 763