How to change your username and password in the SiteConnect Web Portal

Learn how to change your username and password in the SiteConnect Web Portal

Index:

 

Please watch the following video on how to update your login information via the web portal version of SiteConnect:

 

Updating Username & Password in the Web Portal (1:37)

HubSpot Video

 

Please also scroll down this article for further information...

 

 

How to change your username

 

Go to the Profile button on the right-hand side of the black box at the top of the page

 

Profile icon

 

 

Then click on Change Login Credentials

 

Change login credentials

Delete your current username and then enter your new username

 

username

Enter your current password.  The Update Login Credentials tab will change from grey to orange.  Click on this and your username will be updated.

 

Update login credentials

 

If you select a username that is already being used then you will be prompt to chose a different username.  Follow the same process above to enter a different username

 

How to change your password

 

Enter your current password

 

Current password-2

 

Then enter your new password in both the New Password and New Password Confirmation fields.  Once you have done this the Update Login Credentials button will turn from grey to orange.  Click on this and you are done!

 

New psswords

 

If you need any further help or have any questions please contact the support team by email siteconnectsupport@lucidity.io or Ph: 0800 748 763