1. Help Center
  2. SiteConnect Mobile App

How to change your username and password from the SiteConnect Mobile App (reskin)

HubSpot Video

Index:

 

Please watch the following video on how to update your username or password through the SiteConnect Mobile App

 

Updating Login Credentials (1.26)

Please also scroll down the article for further information:

 

How to change your username

 

From the Dashboard click on the gear in the upper left hand corner which will take you to the main Settings menu.

 

Gear icon

 

 

From the Settings menu, click on Update Profile.

 

 

Update profile

 

 

Scroll down to the bottom of the page until you see Change Login Credentials

 

 

Change login credentrials

 

You will need to fill in your Current Password in order to change your login details. 

 

From here, you can click on Username to update or change your username.

 

Username

Once you are done scroll down and hit Update Login Credentials

 

Update Long

 

How to change your password

 

Follow the steps above for changing your username and accessing the Login Credentials Settings page.

 

You will need to fill in your Current Password in order to change any  login details. 

 

You will need to fill in your Current Password in order to change your login details.

 

urrent

Once this is filled in, type in your new password in the New Password field below this. Then fill this out again in the New Password Confirmation box.

 

Password boxes

 

If you need assistance when typing this, you can also click the Eye icon on the right of each box to see what you are actually filling in.

 

Once you are done click Update Login Credentials and this will then change your login details.

 

Update Long

 

If you have forgotten your current password, you can also click Reset Password at any time during this process to send out another one to you via email.

 

If you need any further help or have any questions please contact the support team by email siteconnectsupport@lucidity.io or Ph: 0800 748 763