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      After Hours Notifications

      If a user is still signed in on site after a Site's closing time, they will receive an automatic after hours notification from SiteConnect advising them to sign out

      Index:

       

      Notification received by the User

       

      If a user is still signed in on site after a Site's closing time, they will receive an automatic after hours notification from SiteConnect advising them to sign out

      This notification will list all of the Projects/Sites that they are still signed into (if there are multiple). his information will include the Project/Site name itself, the Address and the Close Time of that Project or Site.

       

      SC user example

      To sign out of these particular Projects or Sites, then can log back into their SiteConnect app and click the Site underneath the Projects'/Sites (Onsite) dropdown at the top of their Home page.

       

      Onsite

      Then click on Sign out of Project/Site to manually sign out

       

      Manual Sign out button

      If the user has used a QR code to sign into Site, they can also scan that same QR code using the Scan QR button within the app to sign out again.

       

      If the user has scanned in a QR code using their standard phone camera and NOT THE APP, then they will not be able to sign out manually.

      For more information on signing these specific users out as an account administrator, please read further here

       

      If you are relying on a GPS geofence to sign you out automatically, then you may need to check your GPS APP Permission settings for SiteConnect. 

       

      For more information on this, please review this article

       

       

      Notification received by the Site Manager/Account Administrators

       

      If there are people still onsite after a Project or Site has closed, then the Site Manager of that Site (or all account administrators if no Site Manager has been appointed) will receive a summary of all of the Users still onsite after hours for that day at that Project/Site.

       

      SM example

       

      This notification will list the Name of the person(s), the Company they work for, their email address and their mobile phone number.

       

      You can either get in touch with these people and advise them that they need to log back in and sign out OR sign them out yourself by going to your Currently Onsite Records page from your Dashboard within the web portal and signing them out from there.

       

      Currently onsite

      Sign out manual

       

      You will receive one of these notifications for each Site you manage if there are people still onsite there.

       

      For any SiteConnect issues or questions, please contact us at siteconnectsupport@lucidity.io or call us on 0800 748 763.